1. Introduction
We respect your privacy and are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what data we collect, how we use it, and what rights you have.
2. Collection of Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Messages sent through our contact form.
Personal information is collected through:
- The contact form on our website.
- Emails you send to us.
- Messages sent via WhatsApp if you use our contact button.
- Reviews submitted through the form on our website, including your name, email address, review text, and rating.
3. Use of Personal Information
We use your personal information only for the following purposes:
- To respond to your inquiries.
- To provide the requested information or services.
- For internal analysis to improve our services.
- To display reviews on our website (including your name and review text).
4. Sharing Information
We do not sell, share, or disclose your personal information to third parties, except as required by law or when necessary to provide our services.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described above.
Reviews submitted through the form will be stored on our website indefinitely unless a removal request is made by the author.
6. Security of Personal Information
We strive to protect the security of your data. However, we cannot fully guarantee the security of your data transmitted to our website over the Internet. Data transmission is at your own risk.
By providing your personal information, you consent to its transfer, storage, and processing.
7. Your Rights
Under PIPEDA, you have the right to:
- Request access to your personal information.
- Correct your data if it is inaccurate.
- Request the deletion of your information, where permitted by law.
You have the right to request the modification or deletion of any published review.
To exercise your rights, please contact us using the information provided below.
8. Cookies
We use only strictly necessary technical cookies to ensure the proper functioning of the website. These cookies do not collect personal data.
9. Contact Information
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us: repairsbcsite@gmail.com
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy from time to time. If we make any changes, we will post them here so you can see what information we collect, how we may use it, and under what circumstances we may disclose it. By continuing to use our website after we post any such changes, you accept and agree to the revised Privacy Policy.